JW Marriott Chicago
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손님 리뷰
Walking in the door I went to Reception and an employee named APRIL reached out to help me immediately. I was early for my king bed reservation, yet she offered me a beautiful room, 1049 on the 10th floor with 2 Queen beds and lovely bathroom. I had no view and did not care. I had been traveling and staying in sub par hotels and my 3 days/Nights at JW Marriott Chicago was a delight! BTW, April found my Bonvoy credentials which I was unable to unearth though I called several times and was left hanging without the correct password/numericals. Because of April at Reception, Im going back to other recent Marriott stays and getting my Bonvoy points. I headed to the SPA, as I had made an appointment while on the plane. Anna gave me a gel manicure that looks like it was just finished and it was a week ago. I also had a massage with Christina, at the last minute before I left down and it was excellent. One morning I was rushed and had breakfast in my room which appeared within 20 minutes. It was hot, the eggs were delicious and just what I ordered and the coffee was very good. My room was refreshed every day which has not been the case at many hotels since COVID.
Elizabeth
2024년 9월
Posizione ottimale e servizi di livello.
Tommaso
2024년 1월
The staff was extremely nice and accommodating. I would return again.
Ashley
2024년 12월
Super luxury hotel - it is huge, modern and elegant 🥰 very friendly staff and so helpful, much appreciated ❤️ so convenient location as in the city center! Got its own restaurants - all nice with excellent food 🍲 also nice breakfast 🍳🥪 🥞 with lots of options and reasonable price - of course - excellent customer service ❤️ in addition, the room service is fantastic - got the morning tea with lovely succulent plant 🪴 which finally became a little present 🎁 for me when I left the hotel 🏨 many thxxx ❤️ highly recommended 😘 and I am sure u will love staying here too
Yan
2023년 12월
Comfortable and modern room with a good size bathroom. Location is next to Willis Tower. No wait time during check-in Fast and very friendly room service
Edwin
2025년 3월
I didn't book this hotel original as I was already staying at Hilton and it was cheaper but we had a bad experience at Hilton on the fist night that I switched hotel even though Marriott will cost me 3x what I paid for but it was worth the stay! I love Marriott and will continue to book and stay at this hotel.
Anne
2023년 11월
Very quiet and clean
Valerie
2024년 7월
The room was well appointed. Grateful for the unexpected upgrade! Wonderful shower, tub, clean and vibrant bathroom. Sofa was comfy as was the bed.
B
2025년 6월
The front staff and the support staff were very helpful in assuring that we had the support we needed.
Nadine
2022년 7월
Close to Union Station, 10 min walk. Close to the Art Institute of Chicago and Millenium Park. Good location to other attractions
Maria
2024년 9월
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